The Apple Support course is a two-day, fast-paced exam readiness class that is designed for those who already have a background in supporting Apple devices, but are intending to sit the Apple Device Support exam in the near future. So far this course has had a 100% success rate, raising the average exam scores by 26 percentage points.
For those who are new to Apple support, or are seeking a deeper understanding, consider the three-day macOS Support course and the two-day iOS Support course. These two courses are a deep dive into the operating systems for Apple Mac computers, and iPhone and iPad devices. Attending both of these courses over five days will prepare you for real-world support and to sit the ACSP exam if desired.
This exclusive instructor-led, two-day course is the definitive option for anybody seeking to take the 2024 Apple Certified Support Professional exam. Enjoy an immersive, interactive two days with a veteran Apple Certified Trainer as they take you through all the key points you need to understand in order to effectively support and troubleshoot Mac, iPhone and iPad devices… and be ready to take the brand new ACSP exam!
- Apple Certified Trainer
- Two-day course
- Engaging
- Immersive
macOS Support Essentials - macOS Sonoma
This three-day macOS 14 Sonoma Support course follows the structure and objectives of the macOS Support Essentials course of the last few decades. It is the essential in-depth macOS course for anyone who needs to support, troubleshoot, or optimise macOS Sonoma, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You’ll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Sonoma to setting-up network services.
- Apple Certified Trainer
- Three-day course
- Engaging
- Immersive
iOS Support Essentials - iOS 17 and iPadOS 17
This two-day iOS 17 and iPadOS 17 Support course follows the structure and objectives of the macOS Support Essentials course of the last few decades. It is the essential in-depth iOS course for anyone who needs to support, troubleshoot, or optimise iOS and iPadOS devices, such as IT professionals, technicians, help desk specialists, and ardent users of Apple devices. You’ll find in- depth, step-by-step instructions on everything from troubleshooting, updating, restoring and configuring iOS to accessing network services.
- Apple Certified Trainer
- Two-day course
- Engaging
- Immersive
