NEXT DATES
Upcoming Online Classes
6th, 7th and 8th May
(9am til 5pm)
US Pacific Time (UK -8)
13th, 14th and 15th May
(9am til 5pm)
US Eastern Time (UK -5)
27th, 28th and 29th May
(9am til 5pm)
Europe Central Time (UK +1)
5th, 6th and 7th June
(9am til 5pm)
US Pacific Time (UK -8)
12th, 13th and 14th June
(9am til 5pm)
US Eastern Time (UK -5)
19th, 20th and 21th June
(9am til 5pm)
Europe Central Time (UK +1)
Price
£1,795 / €1,950 / US$2,095 (not including any applicable taxes)
Get in touch
COURSE
This in-depth, instructor-led, three-day course is the definitive option for anybody who supports macOS 15 Sequoia or Mac computers in general. Learn to understand, install, update, upgrade, configure, network, secure, and troubleshoot both current and older versions of macOS. This course is designed to intimately acquaint you with the inner workings of the latest release of the Mac Operating System.
FORMAT
Lectures, demonstrations, discussions and interactive exercises - delivered on-site or online.
RECOMMENDED PREREQUISITES
Mac User Essentials
AUDIENCE
Anybody who wants to dig deep into macOS Sequoia, or who supports Mac users.
Anybody wishing to sit the 2025 ACSP (Apple Certified Support Professional) exam can also attend this course along with the accompanying ACSP Exam Essentials course in order to be fully prepared.
RELATED COURSES
Apple Device Support
ACSP Exam Essentials
ACITP Exam Essentials
REQUIRED PREREQUISITES
macOS familiarity is assumed. Please note that this is not for beginners or end-users.
ASSOCIATED DOCUMENTS
1. Course Description (this document)
2. macOS Support Essentials book
3. Student Guide (PDF)
4. Instructor Guide (PDF)
5. Presentation (Keynote)
Schedule
DAY ONE
• Installation and Configuration
• User Accounts
DAY TWO
• File Systems
• Data Management
• Apps and Processes
DAY THREE
• Network Configuration
• Network Services
• System Management
100%
Throughout 2025 we enjoyed 100% success regarding the ACSP and ACITP exams, with every student passing first time. Average exam scores rose by 26 percentage points after attending our in-person courses.
Topics in Detail
DAY ONE
Installation and Configuration
- Introduction to macOS
- Update, Upgrade, or Reinstall mac
- Set Up and Configure macOS
- Use the Command Line
- Use macOS Recovery
- Update macOS
User Accounts
- Manage User Accounts
- Manage User Home Folders
- Manage Security and Privacy
- Manage Password Changes
DAY TWO
File Systems
- Manage File Systems and Storage
- Manage FileVault
- Manage Permissions and Sharing
- Use Hidden Items, Shortcuts, and File Archives
Data Management
- Manage System Resources
- Use Metadata, Spotlight, and Siri
- Manage Time Machine
Apps and Processes
- Install Apps
- Manage Files
- Manage and Troubleshoot Apps
DAY THREE
Network Configuration
- Manage Basic Network Settings
- Manage Advanced Network Settings
- Troubleshoot Network Issues
Network Services
- Manage Network Services
- Manage Host Sharing and Personal Firewall
System Management
- Troubleshoot Peripherals
- Manage Printers and Scanners
- Troubleshoot Startup and System Issues
Get In Touch
At Infinite Loop, we’re dedicated to helping Apple professionals like you achieve success in your careers. We’re passionate about technology and love sharing our knowledge with others. So if you’re looking to take your skills to the next level, get in touch with us today and let’s get started!