These three courses are demo-heavy, instructor-led deliveries by Apple Certified Trainers with years of experience in real-world repair in Apple Authorised Service Providers. They do not, however, replace ATLAS training – but rather prepare you to breeze through the ATLAS modules. In addition they are an excellent alternative for those who do not have access to ATLAS.
Introduction to Apple Service and Repair
This exclusive two-day instructor-led class is the perfect compliment to the essential key modules in Apple’s self-paced Technical Learning Administration System (ATLAS). It cover topics such as technician safety, ESD precautions, systematic troubleshooting, and customer interaction skills. It is delivered by an experienced, time-served Apple Certified AppleCare Mentor Trainer – online, onsite, or in a classroom.
- Apple Certified Trainer
- Two-day course
- Engaging
- Immersive
Introduction to Mac Service & Repair
This exclusive three-day instructor- led class is the perfect compliment to the essential Mac modules in Apple’s self-paced Technical Learning Administration System (ATLAS). It cover topics such as macOS User Accounts, Permissions, File System and Security. It is delivered by an experienced, time-served Apple Certified AppleCare Mentor Trainer – online, onsite, or in a classroom.
- Apple Certified Trainer
- Six-day course
- Engaging
- Immersive
Introduction to Apple Device Service & Repair
This exclusive three-day instructor-led class is the perfect compliment to the essential device modules in Apple’s self-paced Technical Learning Administration System (ATLAS). It cover topics such as iOS Activation & Setup, Backup and Security. It is delivered by an experienced, time-served Apple Certified AppleCare Mentor Trainer – online, onsite, or in a classroom.
- Apple Certified Trainer
- Two-day course
- Engaging
- Immersive
