NEXT DATES
Upcoming Online Classes
6th and 7th March
(10am til 5pm)
Europe Central Time (UK +1)
14th and 15th March
(10am til 5pm)
US Pacific Time (UK -8)
26th and 27th March
(10am til 5pm)
Europe Central Time (UK +1)
2nd and 3rd April
(10am til 5pm)
US Pacific Time (UK -8)
9th and 10th April
(10am til 5pm)
US Eastern Time (UK -5)
23rd and 24th April
(10am til 5pm)
Europe Central Time (UK +1)
9th and 10th May
(10am til 5pm)
US Pacific Time (UK -8)
16th and 17th May
(10am til 5pm)
US Eastern Time (UK -5)
30th and 31th May
(10am til 5pm)
Europe Central Time (UK +1)
Price
£1,195 / €1,295 / US$1,395 (not including any applicable taxes)
Get in touch
COURSE
This exclusive instructor-led, two-day course is the definitive option for anybody seeking to take the 2025 ACSP exam. Enjoy an immersive, interactive two days with a veteran Apple Certified Trainer as they take you through all the key points you need to understand in order to pass the new Apple Device Support exam and become an Apple Certified Support Professional!
The course is structured to exactly follow the official Apple Exam Preparation Guide:
https://training.apple.com/us/en/it/exam-preparation-guides
FORMAT
Lectures, demonstrations, discussions and interactive exercises - delivered on-site or online.
RECOMMENDED PREREQUISITES
Mac User Essentials
iPad/iPhone User Essentials
Apple Device Support Support
AUDIENCE
Anybody who supports Mac, iPhone, and iPad users and needs to pass the 2025 Apple Device Support exam that leads to ACSP certification (Apple Certified Support Professional).
RELATED COURSES
Apple Deployment and Management
macOS Support Essentials
REQUIRED PREREQUISITES
A thorough familiarity with using and supporting Mac, iPhone and iPad devices is required.
N.B.: This is not an introductory course nor an end-user course.
Schedule
DAY ONE
• Welcome
• About the Exam
• Mobile Device Management
• Setting Up Your Organization
• Apple Account and iCloud
• Device Setup, Backup, and Restore
• Users and Authentication
DAY TWO
• Recap
• Network
• Privacy and Security
• Managing Software, Apps, and Content
• System Diagnostics
• Preparing for the Exam
100%
Throughout 2025 we enjoyed 100% success regarding the ACSP and ACITP exams, with every student passing first time. Average exam scores rose by 26 percentage points after attending our in-person courses.
Get In Touch
At Infinite Loop, we’re dedicated to helping Apple professionals like you achieve success in your careers. We’re passionate about technology and love sharing our knowledge with others. So if you’re looking to take your skills to the next level, get in touch with us today and let’s get started!